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Cookie Policy

Last Updated: April 15th, 2026

This Cookie Policy explains how OneMAI ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our mobile and web applications (together, the "Platform").

We are committed to protecting your privacy and complying with applicable Nigerian data protection laws, including:

  • The General Data Protection Regulation (GDPR)
  • The ePrivacy Directive
  • Applicable guidance from Nigerian supervisory authorities
  • Requirements aligned with regulated Electronic Money Institution (EMI) partnerships

This Policy should be read together with our Privacy Policy.

1. Purpose of Cookies on the OneMAI Platform

Unlike general consumer websites, the OneMAI Platform operates within a community-based financial coordination environment.

Cookies and similar technologies are used primarily to:

  • Maintain secure platform sessions.
  • Ensure continuity of contribution cycles.
  • Support risk monitoring.
  • Protect community members from payout disruption.
  • Enable partner attribution.
  • Improve product performance.
  • Comply with regulatory expectations.

These technologies form part of OneMAI's trust, safety, and operational reliability architecture.

2. Technologies Used

  • HTTP cookies
  • Mobile SDK identifiers
  • Session tokens
  • Secure local storage
  • Device recognition signals
  • Behavioural event tagging
  • Fraud detection markers

3. Categories of Platform Cookies

A. Platform Integrity Cookies (Strictly Necessary)

These enable core financial coordination features such as:

  • Authentication persistence
  • Secure navigation across contribution flows
  • Cycle participation tracking
  • Payout eligibility verification
  • Dashboard state continuity

Without these cookies, users may not be able to:

  • Join or manage savings groups
  • Make contributions
  • Receive payout notifications
  • Complete onboarding

B. Trust and Risk Intelligence Cookies

Because OneMAI coordinates financial commitments between community members, the Platform uses cookies to support default prevention and fraud mitigation mechanisms.

These cookies help monitor:

  • Consistency of login behaviour
  • Device usage patterns
  • Contribution timing behaviour
  • Unusual activity signals
  • Potential automation or manipulation attempts
  • Sequence integrity within savings cycles

Signals may be used within OneMAI's AI-driven risk assessment framework to:

  • Adjust trust indicators
  • Recommend additional verification
  • Temporarily restrict sensitive actions
  • Protect group stability

These cookies support platform safety and may be treated as necessary for service delivery.

C. Operational Performance Cookies

Used to:

  • Monitor feature reliability
  • Analyse cycle completion success rates
  • Identify onboarding friction
  • Optimise payout orchestration workflows
  • Improve scalability

These cookies help ensure the Platform remains efficient, resilient, and user-friendly.

D. Partner Attribution Cookies

OneMAI supports growth through community leaders and partners.

Cookies may be used to:

  • Attribute successful referrals
  • Calculate incentive eligibility
  • Measure group formation patterns
  • Understand adoption behaviour

This ensures transparency in the Platform's community growth model.

E. Personalisation Cookies

These enable enhanced experience features such as:

  • Saved participation preferences
  • Contribution reminders
  • Language and regional settings
  • Personalised insights and dashboards

4. Interaction with Financial Infrastructure Providers

Some cookies or identifiers may be set or read during interactions with regulated partners that provide:

  • Identity verification services
  • Payment execution
  • Safeguarding of funds
  • Compliance monitoring

These interactions occur within secure environments and are governed by contractual and regulatory data protection obligations.

5. Data Collected via Platform Cookies

Depending on configuration, cookies may collect:

  • Device metadata
  • IP-derived regional signals
  • Session timestamps
  • Feature interaction logs
  • Referral attribution data
  • Anonymised behavioural risk indicators

Cookies are not used to access bank credentials or private financial account balances.

6. Storage Duration

Cookies may remain active for:

  • The duration of a session
  • The lifecycle of a savings cycle
  • Defined periods supporting risk continuity
  • Partner attribution windows
  • Operational analytics needs

Retention is aligned with:

  • Regulatory expectations
  • Fraud prevention requirements
  • Platform reliability goals

7. User Controls

Users may:

  • Adjust browser or device permissions
  • Reject optional cookie categories
  • Clear stored cookies

However, disabling certain cookies may:

  • Interrupt contribution cycles
  • Reduce platform safety protections
  • Limit eligibility for group participation
  • Prevent accurate partner attribution

9. Policy Updates

This Policy may evolve to reflect:

  • Platform feature expansion
  • Improved risk mitigation tools
  • Regulatory developments
  • Integration with new financial partners

10. Contact

For cookie-related inquiries, contact hello@joinonemai.com.

OneMAI is the co-ordination infrastructure behind community savings.
We automate trust, contributions, and payouts for the groups that banks never served in Nigeria

© 2026 OneMAI. All rights reserved.

Operated by Transborder Axis limited

TIN: 2623790749904

Registered in Nigeria